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Thread: Trouble Registering New Account

  1. #1
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    Default Trouble Registering New Account

    Hey, there!

    Someone else I know is trying to register an account on AnimeLyrics, but something odd is going on. She's double-checked that all the fields are filled out correctly, but when she tries to register, she gets the error "The solution of task you submitted was incorrect. Please read the instruction and try again." At first we figured it might be something temporary, so we tried again later, but it's been about a month and she's still getting this error, and she'd like to know what's going on so she can register her account.

  2. #2
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    Default Re: Trouble Registering New Account

    At which link is she trying to register her account?

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    Default Re: Trouble Registering New Account

    She says she is trying to register at http://animeforum.com/register.php

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    Default Re: Trouble Registering New Account

    Well from the error, it sounds like the captcha wasn't working. Do you know what browser she is using? I just tested it on Chrome on Windows and it's working.

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    Default Re: Trouble Registering New Account

    So far she has tried it on both Chrome and Microsoft Edge, and neither of them have worked.

    EDIT: I think it does have something to do with the Captcha not working because she says she doesn't see any "field where you enter words in a picture or something," and she doesn't have Adblock or anything like that.
    Last edited by Yu Puffin; 01-20-2016 at 10:58 AM.

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    Default Re: Trouble Registering New Account

    I don't know if this matters or not but our security question is putting a puzzle together of an image; not the type in crazy words in a box thing.

    EDIT:

    The register page should look like this
    Attached Thumbnails Attached Thumbnails Click image for larger version

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    Default Re: Trouble Registering New Account

    Quote Originally Posted by blueangel06661 View Post
    I don't know if this matters or not but our security question is putting a puzzle together of an image; not the type in crazy words in a box thing.

    EDIT:

    The register page should look like this
    Okay. Apparently the registration page looks exactly like that for her except there's nothing where the security image would be. I have no idea why it wouldn't be showing up, though.

  8. #8
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    Default Re: Trouble Registering New Account

    Considering she's trying from two different browsers, I'd assume she is trying to register from work or school. They might have a firewall in place to block certain types of content. Tell her to try and register from home or somewhere else.

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    Default Re: Trouble Registering New Account

    Thanks for your help, everyone! It may in fact have been the firewall causing the problem, because once she tried from wherever she was going this weekend, the registration worked.

  10. #10
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    Default Re: Trouble Registering New Account

    Ah, very glad to hear that!

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