View Full Version : [Help - Device] MP3 player won't connect

kimi no kioku
05-06-2010, 06:57 AM
Okay, I have a Walkman Media Player for an MP3 player, and I've had it for a little less than a year. Now it always worked fine, but starting about two days ago, it wouldn't connect to the computer when I plugged it in.
Now this is less about the fact that I can't put new songs on it and more about the fact I can't charge it. I tried plugging it in to different drives, I even tried plugging other devices into it, and they worked.
I was thinking it might somehow be connected to the fact I just updated my virus protection program(Norton).
Please, I desperately need help!

05-06-2010, 10:46 AM
You could try disabling Norton and see if that works. There's also usb wall charger adapters you could try. I have one for my mp3 player. If that doesn't work the cable could be damaged internally in which case you might need a new cable.

kimi no kioku
05-06-2010, 06:51 PM
No, it's not the cable. It works on my brother's computer.
I'll try to turn off Norton first.

Kaitou Ace
05-07-2010, 12:58 PM
So does it charge if plugged into your brothers' computer?

05-09-2010, 02:07 AM
What it sounds like is either a busted USB port or you need to plug it into a USB 2.0 slot. Or a bad cable. Basically try the USB ports on the back of the PC.