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maco
07-15-2009, 12:28 AM
1. Installation finished, what if errors occur at game running after update, with an error message saying the installed version of directx is anot suttorted by aion aion requires directx9 june 2008 or higherhttp aion plaync.co.kr/pds/?
Please download the latest version of DIRECTX9.0C on the official website. Download finished, decompress directx_nov2008_redist.exe and run it. The last thing is to run DXSETUP.exe. If player fails to run AION, try those above steps again. If other problems covering installation or running occur, the recommended patch should be installed.
2. Why AION cannot update automatically while running?
Player should click the button “update”on the start interface (otherwise the button shows “run”). If AION fails to update automatically or updates slowly, player should manually download update patch and run it.

3. What if the client does not work, with the error message saying gameguard error?
Before playing, player should follow the steps:
a. Please check whether network is connected or not.
b. Close other programs, and automatically running programs at boot time.
c. Lower shielding on firewall and antivirus software.
d. Restart the computer.
4. What if error message says Gameguard error 114 while playing?
Firstly, restart the computer and do not run other programs as far as possible. Then run the client. If the problem still exists, player should close the main firewall.
5. While logging in AION, error message says error loading dll:game.dll error code 14001. Why?
Please delete cryinput.DLL and GAME.DLL under BIN32, and then update the client automatically. If those measures do not work, player should update the video card driver.
6. What if player cannot log in AION, with the error message saying failed to connect to authentication server?
Please check if the authentication server is maintained. If not, please check whether the local links are normal or not.
7. What if player cannot log in AION, with the error message saying error in AION client.
Player should check the CPU. Client does not work if AMD 2800+ equipped with 32-bit CPU, 64-bit CPU is recommended.
8. Failed to input account and password, Why?
Maybe it is related to the resolution of widescreen. Player should click the button “setting” under the Login Dialog and select corresponding resolution.

9. What if the error message says disconnected from the server, while logging in?
At present, there are so many players on the server that you cannot getting in game smoothly for a while. Player should try again later.
10. What if the game interface switches to desktop or closes suddenly while playing?
It is mostly because the shortage of virtual memory. Player should increase the virtual memory, for example, add a memory card. There is a reminder that player should not run much more programs while playing.
11. What if the server intermittently lags while playing?
Please check if the server is maintained. If not, please check whether the local links are normal or not.
12. Why the game screen goes black?
Please check if the DirectX 9.0 or later is installed, and then update the video card driver. If those measures do not work, it may be related to sound card, especially the AC 97 sound card. Because some old sound cards do not support the latest version of DirectX, player should download the latest version of sound card drive.
13. How does the screen tearing occur?
It is probably because the video card driver is too old, please update the video card driver. If this measure does not work, maybe the video card does not support AION. But this situation happens scarcely, otherwise player should change a video card.14. 14. How to ban the person who covers the public channel?
Some players always yell on the public channel while playing. The traditional method is to press V and input the annoying name in the blacklist. But this method is so troublesome, and many names contain special characters. Fortunately, there is an efficient approach.
Firstly, copy the block name; and then search this person in Search menu. After you find this person, right click and input the name in blacklist.
14. What are the system requirements for AION?
PC System Requirements
PC System Minimum Recommended
Processor Pentium4 2.8G /AMD 2800 Intel Pentium dual core /AMD Athlon64 X2
Memory 1G 2G
Video Geforce 6600 / ATI Radeon X1550 Geforce 7600 /Radeon X2600
HD 30GB or more
Operating System Windows XP (SP2), Vista
DirectX 9.0C

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