Originally Posted by
Infinita
I worked at this construction work wear store one previous summer. Within the town where that store was located, that was the only work wear store in town. The next one was 2 hours away or more. There is always that one customer that brings back a product that they believe is under warranty but when you actually look at the product, you can see that sometimes, it was intentional damage or on other times, it was actually defective. People try to get their money back but when you tell them that it was intentional and you can't refund them or anything, they get angry and upset. I think one said he would never come back and within that summer, I am not sure if I saw them back or not but that's the only place in town where they can get the products they need for their line of work. (oil rigs, construction, pipe lining etc)
As for restaurants, I don't think I have ever had someone say they would never come again. They would just never come and get served by that person again. :3
Bookmarks