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Thread: Help with Chat

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    Thumbs down Help with Chat

    Okay, since the update, i've had problems getting into chat, and it's driving me crazy. i've got in a couple times, but most of the time it says:
    Could not connect to www.animeforum.com:443.

    Possible reasons include:

    - The chat server system at www.animeforum.com is temporarily unavailable.

    - Your computer is behind a firewall or proxy server. Please ensure that your firewall permits outgoing TCP connections to www.animeforum.com on port 443.

    okay, i'm sure it's not a server system problem, cause 20 ppl are in there, and i know it's not my fire wall cause i've had that turned off and got the same message. none of the programs from my laptop could have a virus that caused it, cause i deleted all those, and i updated my java. so any suggestions? or is the update to much for my dial up to handle? i got in just fine when i tried on a high-speed wireless connection the old couple i bought my new computer from. i don't know what else to try, so any advice would be much appreciated.
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    Default Re: Help with Chat

    This is not an issue on our end and the chat script works for you too, since it gives you that error.

    The only 3 reasons I can think of are: you have a firewall set up (can be either software or hardware based), your ISP is blocking port 443 or a 3rd party program is blocking or using port 443 on your computer. If you were able to access chat from the other laptop within the same network, it's not a hardware firewall nor your ISP blocking chat, meaning something on your computer is not letting chat connect. This can be either JAVA itself, a 3rd party firewall software (which you forgot about), an anti-virus or another program which uses this same port to communicate with the Internet.

    For the little info you gave, we can't really help you out, but to start, you can check your installed software and see if any is the cause for your issues.

    Hope this helps.

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