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Thread: [Help - Windows] Windows 7 BSODs if left idle

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    Junior Member sindhara is on a distinguished road sindhara's Avatar
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    Default [Help - Windows] Windows 7 BSODs if left idle

    When the computer is left on with or without lid closed instead of sleeping the computer has to be rebooted ie. won't wake by pressing KB or mouse
    HP Pavillion dv7
    64 bit Win 7
    4.00 gb RAM
    Brand new (< two weeks old)



    Get this error message at start-up
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA80042C9060
    BCP3: FFFFF80000B9C518
    BCP4: FFFFFA8003F44010
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1


    Can you suggest some solution

  2. #2
    Senior Member niKopol has a reputation beyond repute niKopol has a reputation beyond repute niKopol has a reputation beyond repute niKopol has a reputation beyond repute niKopol has a reputation beyond repute niKopol has a reputation beyond repute niKopol has a reputation beyond repute niKopol has a reputation beyond repute niKopol has a reputation beyond repute niKopol has a reputation beyond repute niKopol has a reputation beyond repute niKopol's Avatar
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    Default

    Turn off sleep mode in the settings and see what happens.
    niKopol

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    Senior Member Gero50 has a reputation beyond repute Gero50 has a reputation beyond repute Gero50 has a reputation beyond repute Gero50 has a reputation beyond repute Gero50 has a reputation beyond repute Gero50 has a reputation beyond repute Gero50 has a reputation beyond repute Gero50 has a reputation beyond repute Gero50 has a reputation beyond repute Gero50 has a reputation beyond repute Gero50 has a reputation beyond repute Gero50's Avatar
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    It may be a compont of Windows that has become corrupt or fragmented. Sometimes after you install a large software files can get mixed up and cause errors like that. you could try doing a system restore and see if that helps. If not you may need to reinstall Windows. Often this while taking a while is the cure of many problems. Just make sure you defrag the hard drive first if you can. Microsoft provides information on that on their site. I would also go to the HP Support Forum to see if anyone else who owns the same model as you has had the same issues.
    Gero Server Guru




  4. #4
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    As it happens when you leave it idle, it just screams power-management issue. So yeah, what Kie_D_K said.


    Also, as it's a brand new computer, it may be some hardware problem. You may want to ship it back and have them check it out for you. Or trade it on warranty, or whatever.



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