Have you ever had any problems with getting a letter or a package in the mail? If so, what was the situation? Examples: the package or letter came late, you didn't get it so you had to call to have them resend it to you, the letter or package had been damaged, etc.
I had a letter come in about changes to my credit card extremely late. The letter required me to do some changes to my credit card account by a certain date if I wanted to keep my account the way it was, and when I got the letter, it was too late to makes the changes. Then because the changes weren't made, I was charged money from my credit card. So I had to call up the credit card company, and explain the situation, and my changes were fixed, and I was given my money back for my credit to be normal again.
I ordered a package of make-up, and I never got it in the mail. So after a month of waiting, I called up the company, and told them I had still never received my package. They said the package had been delivered on this certain date, and that the people who delivered the package, saw a young girl take the package, so they assumed that was me. So I got my package stolen by a kid. So they had to resend me the package, and then I got it.